Frequently Asked Questions

Garage doors are the largest moving object in your home and the most dangerous. Do not attempt to repair your own garage door. Contact one of our professional technician to come repair your door. They are fully trained in how to repair your garage door properly.

We stock and can get just about any brand of garage door, door opener, parts and accessories. We have a huge parts inventory so we can take care of your request and resolve any issues you have quickly and efficiently.

There are a number of reasons your garage door is making noise, but the most common is age and your garage doors chains, pulleys, springs and other moving parts may also need a garage door tune-up and maintenance. Garage door parts become loose and they require to be lubricated. Your system should be inspected from time to time; we recommend annually to ensure your garage door is operating at peak performance & safely.

If your garage door won't open, there could be serval issues causing this. For example, broken springs, old garage door opener, snapped cables, door track is misaligned and more. If your garage door is not open, make a call to Neighborhood Garage Door and Repair, and our professional team will find the problem and fix it for you.

Under federal law, your garage door must be equipped with auto reverse safety feature to prevent a door closing on people, pets or other obstructions. A garage door opener has a sensor that detects resistance when it’s closing and automatically reverses when it does. There are several things that can trigger the auto reverse. The obvious reasons include an object blocking the door like a bicycle or a box. In addition to that, if there are problems with your doors track alignment or other door system faults that cause resistance when closing, the opener may interpret that as an obstruction and initiate an auto reverse. Finally, a faulty opener controller board could also cause unpredictable behavior. If there are no obvious obstructions and your door reverses for unknown reasons, even sporadically, it’s best to call for Neighborhood Garage Doors & Repair and we will find the best solution for you.

Garage doors last between 15-30 years on average depending on many factors including usage, climate and quality of components. If your garage door is getting on in years, you may want to consider replacing the door rather than repairing for anything other than minor repairs. Remember, a new garage door has an excellent return on investment for home upgrades.

Slow movement can be due to worn-out rollers, lack of lubrication, or a malfunctioning opener. Try lubricating the tracks and rollers first. If the problem persists, it might be a sign of a deeper issue that requires professional attention.

To reset the keypad code, locate the "Learn" or "Program" button on the opener unit. Press it, then enter your desired new code on the keypad. Press the "Learn" button again to confirm the change. Refer to your opener's manual for specific instructions.

Safety sensors prevent the door from closing if an object or person is detected in its path. They ensure the door doesn't accidentally close on anything, enhancing the safety of your garage.

It's a good idea to replace remote batteries every year to ensure reliable operation. If you notice decreased remote range or sluggish response, new batteries are likely needed.

No, an off-balance door can strain the opener and cause premature wear. It might also lead to safety issues. If you suspect your door is unbalanced, consult a professional to realign it.

Check if the light bulb is burned out or loose in its socket. If that's not the issue, there might be a problem with the opener's circuitry. It's best to consult a professional for diagnosis and repair.

To lock, pull the manual release cord down and towards the back of the garage. To unlock, simply pull the cord towards the front. This feature is handy during power outages or emergencies.